Order cancellation
Order Cancellation Policy:
At "Beautify and Glow," we understand that circumstances may change. If you wish to cancel your order, please review our Order Cancellation Policy below:
Cancellation Window:
- Orders can be canceled within 24 hours of purchase. Please note that our processing times are designed to get your order out as quickly as possible. After 24 hours, orders may have already entered the processing or shipping stage.
How to Cancel an Order:
- To cancel your order, please contact our customer support team at hello@beautifyandglow.com as soon as possible.
- Provide your order number and the reason for cancellation.
Cancellation Confirmation:
- Once your cancellation request is received and processed within the 24-hour window, you will receive a confirmation email.
- If you do not receive a confirmation email, please contact our customer support team to ensure your request has been processed.
Late Cancellations:
- If your order has already been processed for shipping, it cannot be canceled. In this case, please follow our Exchange and Returns Policy for instructions on returning the item after receiving it.
Refund Process:
- Canceled orders within the 24-hour window will be refunded to the original payment method.
- Refunds may take several business days to reflect in your account.
Note:
If the cancellation request is not made within the specified time frame, the customer is responsible for the return shipping costs as outlined in our Exchange and Returns Policy.
Contact Us:
For any questions or concerns regarding order cancellations, please reach out to our customer support team at hello@beautifyandglow.com
We appreciate your understanding of our Order Cancellation Policy. Our goal is to provide you with the best service, and we're here to assist you at every step of the way.
Thank you for choosing "Beautify and Glow" for your beauty needs.